Frequently Asked Questions
Look up a Question, if we haven't answered it you can email us
Most Popular Questions
HOW SOON CAN I GET A RESPONSE?
Email response time is 24-48 business hours.
For inquiries or questions,
PLEASE CONTACT AT firstname.lastname@example.org
MY COUPON CODE IS NOT WORKING. WHY?
If you having difficulties with your coupon code please contact us as the code may no longer be valid. Please note that coupon codes cannot be combined with any others, sales, or promotions.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
HOW DO I KNOW IF MY ORDER HAS BEEN PLACED?
When you complete your order a confirmation email with the details of your order will be sent to you. Please ensure your checkout process is complete until you reach the page containing your order number. if you have any additional questions feel free to contact our support team at email@example.com. One of our Customer Service Representative will happen to help you.